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Amazing Customer Service! |
June 17, 2019 |
Reviewer:
Ginger Cassidy from Kansas City, MO United States
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I ordered a personalized footstool and it arrived damaged. When I emailed the company to let them know, I was impressed from the start! DeDee, the representative that was handling my issue, was absolutely amazing! I received immediate responses to my emails. In fact, I sent an email at 8:00 at night and got a reply a few minutes after that! Amazing! DeDee kept me informed on the status of my footstool, and was friendly and positive every step of the way. I sent the footstool back and received the new replacement extremely quick. Overall, I could not be happier with this company. I would order from Tiny Keepsakes again and again!
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